Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Vehicle information (VIN, registration number, make, model)
  • Service and maintenance records
  • Payment information (processed securely via Stripe)
  • Usage data and analytics

2. DVLA Data Integration

We access vehicle data through official DVLA channels. This includes:

  • MOT history and status
  • Tax status
  • Vehicle specifications
  • First registration date

This data is accessed in compliance with DVLA's terms of service and UK data protection laws.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Send MOT, insurance, and service reminders
  • Process payments and prevent fraud
  • Analyze usage patterns to improve our service
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. We use secure servers located in the UK and comply with GDPR requirements.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

  • With your consent
  • To comply with legal obligations
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • To protect our rights and prevent fraud

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

7. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how you use our service. You can control cookie settings in your browser.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Address: CarFile Ltd, London, United Kingdom